Tru By Hilton Norfolk Airport – Norfolk, Va

Located a 1/2 mile off Interstate sixty four, through the USA 13 Northampton Blvd. exit, the motel overlooks lovely Lake Wright. We are convenient to the Norfolk Premium Outlets and nearby Norfolk International Airport. Virginia Wesleyan University is 1.four miles while the Chesapeake Bay-Bridge Tunnel and Norfolk Naval Base are each much less than 10 miles. Witness Virginia’s natural scenery at the Lake Smith/Lawson Natural Area less than 10 mins away.…

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This is my first experience with the Tru brand. I become intrigued with the sustainability factor, rooms are smaller, no disposable toiletries. Really easy to locate near the outlets and IKEA. Very clean and new.

Got in very overdue after a concert in the place and check-in become fast and courteous. Nice pool table and foyer place, very modern. Didn’t get a chance to apply any of it b/c of past due test-in.

Area is lovely with lake front. Rooms are small however I read this is b/c of sustainability issue. Beds have been comfortable. TV had live and Showtime however netflix however no login. Liked that there was no carpet, I locate carpet gross. Bath became great walk-in with unmarried squeeze bottles on wall for all washing options.

Quiet rooms, set back from noise. It was a chunk extra luxurious so I’d say it turned into an OK value. Breakfast become OK. Sausage became gross (I failed to consume it considering that I’m vegetarian however heard from family). Pancake machine became cool and properly tasting outcomes. Good variety, fairly roomy area to dine even though I added back to my room.

Room became clean. Staff changed into very welcoming. Will use once more next time I am in Norfolk. Nice breakfast in the morning.

Nice lodge with quality surroundings however ordinary quite average.

Pros-masses of meals and objects surrounding which can be within strolling distance, clean, quick check in, breakfast, snack bar, exercising room

Cons-shower pressure changed into abysmal, can’t open the windows, no bar of cleaning soap but simply body wash

Absolutely terrible. We had lemonade and socks left in our room so our room become no longer well cleaned. In an epidemic. The different guests we traveled with had a bathroom door that wouldn’t close and a massive glass bathe door that had no deal with on the internal. Any and EVERY time we talked to the personnel they have been either impolite or condescending. Because we had those gadgets left in our room they said to allow us to recognise when we depart with a purpose to clean it and they in no way did. The personnel 9/10 had been now not wearing their masks properly and because of that nearly nobody in the foyer location felt it vital to wear a mask in any respect. Not just inside the dining room both, everywhere. We additionally had stuff missing from our room and on every occasion we tried to talk to them approximately one in all their multiple unnecessary prices they made it look like we had been dumb for not understanding about expenses that were not indexed everywhere within the internet site AND the charges they wrongly charged.whole hotel smelled like cigarettes. All around lousy stay and would now not recommend. We tried speakme to control several instances to attain some sort of conclusion for this nasty live in a plague and that they kept getting facts mixed up and were doing the bare minimal.

Dirty socks left by who is aware of who in our “assured easy” room

Loved the location. Right beside the interstate & meals places & little buying department stores. Walls are skinny. Don’t endorse staying at those sort of lodges unless you’re no longer worried about area. We asked for a quiet vicinity & in a midway empty hotel they decided to position people in front people & beside us. The ones beside us had been very loud. No improvements to be had at tru hotels that’s unfortunate

Employees had been very exceptional. But, i do not recall this area covid safe. Some personnel as well as some guest (in public areas, i.e. pool desk and exercise session room). had been no longer sporting mask.  So if  you choose this place; deliver a big can of lysol. I am very satisfied i introduced it on the road and had it to use right here, That is the most effective aspect that made me experience a great deal more secure staying here and of direction your mask!. This takes place to be a pet pleasant area and people visitor are housed on the primary and 2nd floor. So, if you don’t want to be disturbed by a big loud barking dog staying round the corner to you; stay at the third and 4th ground simplest. I changed into no longer conscious this become the case. They offered to transport us to a special room not trying to transport the barking dog and own family due to the fact they had been staying for an entire week; the inconvenience became all on us but we did no longer circulate. We just tolerated 🙁 and additionally in case you are looking your room serviced you ought to allow them to know early inside the day or you can neglect it . During our three day live our room become not serviced as soon as.  The receptionist (whom changed into not wearing a mask) said “that with covid that is the way all of the resorts have been doing it”?I hope this information makes your live an awful lot nicer than mine become (if making a decision to stay here).

This become the worst experience I’ve ever had in my entire life. I stayed for my birthday and there were no correct elements about this stay. The second we stepped into the lobby, visitors had been bunched up organizations in the common vicinity with no masks and the personnel said nothing to them and even personnel contributors have been carrying their mask incorrectly! The elevator has restrictions for Covid but visitors have been seeking to bunch in together with their mask on incorrectly!!We go to examine our rooms ( one two mattress and a unmarried ) and get settled in only to locate inside the king suite the toilet door and shower deal with  became broken , the dual suite had a half empty lemonade bottle in the fridge along side the previous guests socks ( obviously displaying they never throughly easy the rooms ). We informed group of workers about this and they presented us points on our subsequent live ( vain ) and to get our rooms checked and wiped clean while we had been out. The rooms have been by no means wiped clean nor checked. The subsequent day my buddies necklace was stolen from her room whilst we asked for smooth towels and wash garments. Along with hidden incidental costs ( $50 in line with room ) they don’t tell you about nor list at the website whilst booking DO NOT STAY HERE IT IS DISGUSTING!!! A COVID BREEDING GROUND!!

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